Priorities and Initiatives
The Transformation Office supports Secretaries and Agency Heads across the Commonwealth with transformation and management tools and expertise, including setting clear objectives and defining key results, management reviews, planning and tracking transformation initiatives, project management, process improvement, and leadership skill-building training.
Featured Priorities and Initiatives
The Chief Transformation Officer and management of Virginia ABC have collaborated to identify ways to more effectively serve ABC's customers and fulfill ABC's mission while generating additional funding for the Commonwealth.
The Governor tasked the Chief Transformation Officer with leading a full-scale Transformation at the Department of Motor Vehicles (DMV) and focus on reducing citizen in-person wait times through a data-driven, hands-on approach. Since implementing 50 customer experience initiatives, we have reduced statewide average wait times by 70%.Learn More
The Virginia Employment Commission (VEC) Transformation has 3 objectives: eliminating all unprocessed backlogs, helping the VEC move towards “best-in-class” performance, and creating and testing a resiliency plan to anticipate future challenges.
Transforming Behavioral Health
Governor Glenn Youngkin unveiled his three-year plan to transform Virginia’s behavioral health system, entitled “Right Help, Right Now.” This is a six-pillared approach to address our behavioral health challenges, encompassing crisis care, law enforcement burden, substance use disorder support, behavioral health workforce and service delivery innovation.
Partnership for Petersburg
The Transformation Office is building a capability to provide professional project management resources to the Governor’s priority projects.
Building Blocks Transformation
Co-led a team, with the Secretary of Education, to develop the Building Blocks for Virginia’s Families early learning and childcare initiative announced on December 7, 2023. The Transformation Office provided project leadership and funding assistance to conduct research, analysis, and options evaluation critical to this project.
Workforce Development Transformation
Partnered with the Secretary of Labor and third-party experts to develop detailed plans to successfully stand-up, transition, and operationalize the new Workforce Development Agency (VDWDA) over the next 15 months. Began a cadence of weekly updates and Program Management Office (PMO) meetings to ensure rapid progress.
Launched a multi-agency transformation effort to sustainably improve prisoner re-entry success. This is focused on improving VADOC supervisees’ access to six success factors, including housing, medical, behavioral health and substance abuse treatment, employment, and appropriate supervision utilizing a first-of-its-kind dashboard.
Future Projects Coming Soon...